Whitelist

Make sure you receive your [LISTDOMAIN] email

Increasingly, Internet Service Providers (ISP) are using filtering systems to try and keep spam out of customers’ inboxes. Sometimes, they accidentally filter the email that you want to receive. In many cases you are not notified (and neither are we) that [LISTDOMAIN] email didn’t get through.
To make sure that [LISTDOMAIN] emails are not filtered into your “junk” or “bulk” folder, please add [LISTDOMAIN] to your list of trusted senders. Follow the directions below.
Please whitelist us now, before your delivery is interrupted.

Gmail:

1. Adding senders to your contact list

When you receive an email, and you want to make sure you keep receiving messages from the same person in the future, you can do this by adding the sender to your contact list:

  • Open a received email message
  • Click on the little down-pointing arrow next to “reply”:
  • Click on “Add “yousafesender@senderyoulike.com” to Contacts list”
  • Now Gmail will tell you the sender has successfully been added to your contacts list, which automatically means you will be receiving all future emails from this sender:

2. Creating a filter

This method can be used to add one individual sender (for example, John@peopleyoulike.com), or all senders from a particular server (for example, everyone sending mail from @peopleyoulike.com).

  • Click on “Settings”
  • Go to “Filters”
  • Click “Create a new filter”:
  • Type the email address you want to whitelist in the “from” field. You can type a full address, such as “John@peopleyoulike.com”, or just “@peopleyoulike.com” if you expect to receive emails from different people with email addresses ending in “@peopleyoulike.com”:
  • Click “next step”
  • Check “never send to spam”:
  • Click “create filter”

And you’re done! There are two ways of whitelisting a sender in Gmail, and now you should be able to use both methods.

Yahoo!

You can instruct Yahoo to whitelist your [LISTDOMAIN] email. Here’s how:
• Open your Yahoo mailbox.
• Click Options (usually Upper Right Corner)
• Click Filters (Middle Column)
• Click Add Filter
• In the filter name box, type [LISTDOMAIN]
• In the top row, labeled From header, make sure contains is selected in the pull-down menu.
• Click in the text box next to that pull-down menu, enter no-reply@[LISTDOMAIN.COM]
• At the bottom, where it says Move the message to:, select Inbox from the pull-down menu.
• Click the Add Filter button again.
Thank you for whitelisting [LISTDOMAIN].

Hotmail

If you are using Hotmail, you can ensure that your [LISTDOMAIN] emails are delivered to your Inbox by adding our “From” address to your Safe List. Here’s how:
• Click the Options link (upper right of screen).
• Click on the Mail link (left column)
• Click on Junk E-Mail Protection (first link).
• Click on Junk E-Mail Filter (first link).
• From the selection list,choose Enhanced, then click OK.
• Click on Safe List. (the fifth link down from top)
• In the space Type an address or domain:, enter [LISTDOMAIN.COM]
• Click the Add button.
Thank you for whitelisting [LISTDOMAIN].

MSN

If you are using MSN, you can ensure that your [LISTDOMAIN] emails are delivered to your Inbox by adding our “From” addresses to your Safe List. Here’s how:
• Click Help & Settings
• Click Email Settings
• Click on Safe List
• In the space provided Add an item to this list, enter [LISTDOMAIN.COM]
• Click the Add button
• In the space Type a single e-mail address (or domain):, enter no-reply@[LISTDOMAIN.COM]
• Click Add
Thank you for whitelisting [LISTDOMAIN].

NetZero

If you’re using NetZero, you can ensure that your [LISTDOMAIN] emails are delivered to your Inbox by setting your Junk Mail Filtering Preferences. Here’s how:
• Log in to your NetZero Web Mail account.
• Click on Options (along the second row down, next to Address Book).
• Click on Safe List (in far right column, the third option down under Filtering).
• In the space provided, Add Address to Safe List, enter no-reply@[LISTDOMAIN.COM], then click Add
• Click the Save button (bottom right of screen) to Apply these Mail Options.
Thank you for whitelisting [LISTDOMAIN].

Norton AntiSpam

AntiSpam works along with Outlook, Outlook Express, Netscape and Yahoo (POP3), MSN/Hotmail to block many kinds of emails before it arrives in your inbox. To make sure your [LISTDOMAIN] emails pass through, you need to add us to your Personal Friends list, or Global Friends List. Here’s how:
• Start up Norton AntiSpam, Click the Status & Settings tab
• Click AntiSpam (middle of the screen).
• Click Yellow Configure Button (bottom right of screen).
• Click Allowed List tab (the 2nd Tab on the list of tabs).
• Click the Add button (lower left).
• In the Email Address box, enter no-reply@[LISTDOMAIN.COM] . (Use [LISTDOMAIN] in the Name field)
• Click OK (bottom of screen).
Thank you for whitelisting [LISTDOMAIN].

For AOL version 9.0 or higher:

If you’re using AOL, you can ensure that your [LISTDOMAIN] emails are delivered to your inbox by setting your mail controls. Here’s how:
• Click on Mail Center
• Under Mail Preferences click Customize your e-mail and click Next
• Under Essentials click on Spam Controls and click Next
• On the right panel, turn on Mail filtered by AOL’s Advanced Spam Filter (checkmark appears)
• Underneath, turn off Mail with clickable Hyperlinks (URLS) and Mail containing words and phrases on my Custom Word List (no checkmarks).
• On the left panel, make sure that Block mail containing pictures or files is turned off (no checkmark) – we often include images in our emails.
• On the left panel select either:
• Option 1: ‘Allow mail from all senders’ (allows ALL email) or
• Option 2: ‘Use a Custom Sender list’ (allows selective email)
• Note: other options are too selective to allow email from us, and almost anyone else who might send you email.
If you select Option 1 above: ‘Allow mail from all senders’, you’re done.
Thank you for white-listing [LISTDOMAIN].
If you select Option 2 above: ‘Use a Custom Sender list’
Follow these instructions to add email from [LISTDOMAIN]:
• Click on the blue link: Custom Sender List
• Select the second option Allow only the domains and senders listed below
• In the space provided, enter [LISTDOMAIN.COM] and click Add
• Click Save (on the Custom Sender List screen)
• Click Save to Apply these Mail Controls (on the Mail and Spam Controls screen)
• Close any remaining open windows.
Thank you for whitelisting [LISTDOMAIN].

Others

Many popular email programs do not provide a convenient way for you to whitelist the folks you want to receive email from. If you aren’t getting your [LISTDOMAIN] emails or want to make sure you continue to receive your email in the future, you can do something about it.
Further instructions on Making Sure You Get Your Email
Contact the customer service people or the Postmaster at the company that provides your email or Internet connection (your ISP). Explain to them that you want to receive [LISTDOMAIN] emails. Ask them if they can whitelist [LISTDOMAIN]. They’ll probably ask you for some information about us. Here’s what to tell them:
Sending Address: If they ask for our address, tell them no-reply@[LISTDOMAIN.COM]
Domain: If they need to know the domain, tell them [LISTDOMAIN.COM]
Above all, the most important (and simple!) thing you can do is to add the above domain and sending address to your email’s address book!
Thank you!